Frequently Asked Questions
FAQs
Chitwood Aesthetic Concepts FAQ Guide
What services do you offer?
Chitwood Aesthetic Concepts is a specialty salon focused exclusively on Hair Extensions, Blonding, Balayage, and Color. Beth is an master stylists dedicated to providing unparallel execution in these specialized services to maintain her commitment to excellence for her client base.
How can I book an appointment?
You can book an appointment through our website or by calling the salon directly. Due to high demand, we recommend scheduling in advance to secure your desired date and time.
What is your cancellation policy?
As a kind reminder and to avoid penalty, 48-hours notice is required for all appointment adjustments or cancellations.
Appointments adjusted or cancelled within 48 hours notice to the scheduled appointment will be charged 50% of the cost of the appointment.
Appointments adjusted or cancelled with less than 24 hours notice to the scheduled appointment will be charged 90% of the cost of the appointment.
Appointment no-shows will be charged 90% of the cost of the scheduled appointment. This does not go toward the cost of your next appointment. All charges must be paid in full prior to being able to book your next appointment.
What should I do to prepare for my appointment?
Please come with clean, dry hair and avoid using any heavy styling products, oils, or leave-in conditioners beforehand. Bringing inspiration photos is also helpful, and please be prepared for a potentially longer appointment time, as our services are detail-oriented.
Hair extensions clients: Day 2 hair is best for your re-installation appointments.
How long will my appointment take?
Appointment times vary by service:
Blonding or balayage: 2-4 hours, depending on the desired look and your hair length.
Hair extensions: 2-5 hours, depending on the type and amount of extensions.
We’ll provide a more accurate time estimate during your consultation.
What is the price range for your services?
Blonding & Balayage: Starting at $155, depending on hair length and desired result.
Hair Extensions: Starting at $300 (not including the price of hair), depending on the type and quantity of extensions.
For an exact quote,it is recommended to schedule a complimentary consultation directly with Beth.
Do you offer consultations?
Yes, we offer consultations to discuss your goals, hair history, and the best approach for your desired look. This is also a great time to ask any questions about the process, maintenance, or pricing.
What type of hair extensions do you offer?
Beth is a specialist in the Invisible Bead Extensions method. Her hair line includes, Kitsune, IBE One and IBE Reserve.
Can I bring in a photo for reference?
Absolutely! Photos are very helpful for understanding the look you want. We’ll discuss how to adapt it to your hair type, maintenance requirements, budget and lifestyle for the best results.
Do you have products for aftercare?
Yes! We proudly offer the Milbon and Goldie Locks retail lines for continues at-home care.
What payment methods do you accept?
We accept cash, all major credit/debit cards, and digital payments like Apple Pay.
Do you offer gift certificates?
Yes, gift certificates are available and make a great gift for friends or family interested in our specialized services.