New Guests
Welcome to Chitwood Aesthetic Concepts. Here is everything you need to feel at ease before your first visit.
Not Sure Where to Start? Let's Find Your Fit.
Chitwood Aesthetic Concepts offers three main pathways — extensions, dimensional color, and hair loss solutions — each suited to a different need. Here's how to choose.
Extensions — if you want more length, fullness, or both, without compromising your natural hair's health. Best for guests who want dramatic or subtle change fast.
Dimensional Color & Lived-In Blonding — if you want a soft, low-maintenance color that grows out gracefully and still looks intentional. Best for guests who want to look effortlessly put-together between visits.
Hair Loss Solutions — if you're noticing thinning, shedding, or changes in density and want privacy, expertise, and real options. Best for guests who want to feel comfortable asking for help.
If you're still unsure, a consultation is the easiest next step — your stylist will help you decide together.
When You'll Need a Consultation First
Some services are personalized enough that we need to see your hair in person before confirming a price or timeline. This protects your time and ensures the result is right for you.
Extensions — method, density, and length depend on your natural hair and goals, so pricing and timing are confirmed in person.
Hair Loss Solutions — every guest's situation is different, and this conversation deserves privacy and care, not a quick phone quote.
Major Color Changes — if you're moving far from your current color (for example, going much lighter), we'll want to assess your hair's history first.
Flag for Beth: please confirm which exact services require a consultation versus which can be booked directly, so this list is fully accurate before publishing.
Every visit begins with a conversation.
What to Expect at Your First Appointment
1. Arrival — Settle in with a warm welcome. Arrive a few minutes early to relax and fill out any new-guest paperwork.
2. Consultation — Your stylist will ask about your hair history, lifestyle, and goals, and look closely at your hair's condition before recommending a plan.
3. Plan & Pricing — You'll leave the consultation with a clear service plan and price before anything begins, so there are no surprises.
4. Service — Your stylist performs the agreed service, checking in with you throughout so the result feels like you — just elevated.
New Guest Questions, Answered
Here are a few things first-time guests often want to know before booking.
How long should I plan for my first visit?
Flag for Beth: please confirm typical appointment length by service so we can give an accurate estimate here.How should I prepare for my appointment?
Come with clean, dry hair unless your stylist tells you otherwise, and bring reference photos if you have a specific look in mind.What is your cancellation or late policy?
Flag for Beth: please provide your cancellation and late-arrival policy so we can publish it accurately.Can I book a consultation without committing to a service that day?
Yes — consultations are a no-pressure first step, and you're welcome to think it over before scheduling your service.
Ready When You Are
Your first visit starts with a conversation — not a commitment. Book a consultation and let's talk about the hair you want.
